Terms

These terms apply when you order from Arev Food through this site.

Orders

Everything is sold by the case. An order placed on this site is a request. It becomes a confirmed order when we confirm that the products are available and tell you the final total, including any delivery fee.

We may decline or cancel an order, for example if a product is no longer available. If you have already paid for something we cannot supply, we will refund it.

Prices

Prices are in US dollars and are shown per case. We may change prices at any time, but a confirmed order keeps the prices shown when you placed it.

Payment

You can pay by card through a secure payment link we send after confirming your order, or in cash on delivery or pickup. We arrange delivery or pickup once payment is agreed.

Delivery and pickup

We deliver ourselves or you can collect from our warehouse. Delivery fees and times are confirmed with you for each order. Please make sure someone is available to receive the order at the agreed time.

Damaged or incorrect cases

If a case arrives damaged or is not what you ordered, contact us within 7 days with a photo and your order number. We will replace it or give you a credit.

Product information

Our products are imported food. Ingredients and packaging can change, so always read the label on the product you receive, especially if you have an allergy.

Contact

Questions about these terms? Use the details on the Contact page.