Privacy policy

This policy explains what information Arev Food collects when you use this site, and what we do with it.

What we collect

When you place an order we ask for your name, phone number, email address, whether you are ordering as an individual or a business (and the business name), your delivery address or pickup ZIP code, your preferred day or time, any notes you add, and how you heard about us.

When you send a wholesale enquiry or contact message we collect the details you type into the form.

What we do not collect

We never see or store your card number. Card payments are made on a secure page run by our payment provider, Stripe.

You do not need an account to order, and we do not use advertising trackers.

How we use it

We use your details to confirm, deliver and support your order, to reply to your messages, and to understand which areas our orders come from. We do not sell your information.

Who we share it with

Only the companies that help us run the store: our payment provider (for card payments), our email provider (to send order emails), and our website and database hosts. They may use your information only to provide those services to us.

Website statistics

We count visits and page views in a way that does not identify you and does not use advertising cookies.

How long we keep it

We keep order records for as long as we need them for accounting and tax purposes.

Your choices

You can ask us to show you, correct or delete the personal details we hold about you. Contact us using the details on the Contact page and we will respond.

Changes

If this policy changes, the new version will be posted on this page.